Shopify
Handle every Shopify order from inquiry to resolution automatically.
BigCommerce
Resolve BigCommerce order issues directly inside the platform.
Gorgias
Cavalry automates responses across every Gorgias channel.
Zendesk
Connect your Zendesk account to send, receive, and resolve tickets across every channel.
Freshdesk
Automate Freshdesk tickets across email and web with full team visibility.
Gladly
Run Cavalry inside Gladly to automate email conversations end to end.
Kustomer
AI Agent across multiple channels inside Kustomer.
Dixa
Connect Dixa to send, receive, and automate conversations across every customer channel.
Recharge
Skip shipments, swap products, and modify subscriptions instantly across 17 lifecycle actions.
Skio
Handle Skio subscription cancellations, swaps, and modifications instantly.
Stay AI
Manage Stay AI subscriptions with full lifecycle automation, including discount and product additions.
Smartrr
Automate Smartrr subscription management end to end.
Ordergroove
Process Ordergroove subscription updates and address changes without agent involvement.
Loop Returns
Create eligible returns, process exchanges, and check return status automatically.
ShipBob
Verify cancellation and order adjustment eligibility in real time before promising anything.
ShipHero
Verify cancellation and adjustment eligibility through real-time fulfillment data, with deep operational visibility.
Flexport
Sync RMA information into your Flexport portal automatically.
AfterShip
Real-time tracking data across every courier AfterShip supports, plus webhook-driven proactive updates.
Yotpo
Issue store credits as Yotpo loyalty points.
Smile.io
Issue store credits as Smile.io loyalty points and look up customer points in conversation.
Klaviyo
Power Klaviyo emails with Shipped AI tracking metrics for branded, accurate shipping communications.
Purple Dot
Look up pre-orders and route inquiries to the right place automatically.
Zendesk Guide
Sync your Zendesk Guide articles directly into the AI Agent's knowledge.
Kustomer Knowledge Base
Use your Kustomer KB articles as structured agent knowledge.
HelpCenter.io
Use HelpCenter.io articles as agent knowledge.
HelpDocs
Connect HelpDocs as a knowledge source for the agent.
Google Sheets
Upload Google Sheets as structured knowledge sources, with multi-language support built in.
Notion
Connect Notion as a structured knowledge source.
Guru
Use Guru cards as structured agent knowledge.
Airtable
Use Airtable bases as structured knowledge sources.
Shopify Pages
Sync your Shopify Pages content as agent knowledge.
Shopify Blogs
Sync Shopify blog content as agent knowledge.
Gorgias Knowledge Base
Available as part of the Gorgias integration.
Gladly Answers
Available as part of the Gladly integration.
Freshdesk Solutions
Available as part of the Freshdesk integration.
Dixa Knowledge Base
Available as part of the Dixa integration.
Order Center Chat Widget
Embed Cavalry chat directly in your branded Order Center.
SMS Text Message
Native SMS channel with auto-provisioned phone number.
Don't see your tool?
Cavalry supports custom API integrations with most platforms. Tell us what you need and we'll scope it.