What Cavalry does with Google Sheets

Connect Google Sheets to Cavalry to turn spreadsheet data into structured knowledge base articles. Internal FAQs, troubleshooting steps, product matrices, anything maintained in a sheet becomes agent knowledge.

Cavalry can:

• Connect a Google Sheet via OAuth
• Configure title and content column mappings
• Combine multiple content columns into single articles
• Support multilingual content via a language column
• Manually sync to refresh after sheet edits

Benefits

• Knowledge management for non-technical teams. Your team doesn't need a CMS to update agent knowledge, they update a Google Sheet. CX leads, product managers, and support managers can edit answers without filing engineering tickets.
• Multilingual out of the box. Add a language column and the agent serves the right answer in the right language. International support without separate knowledge bases per region.
• Compose articles from columns. Combine multiple columns (problem, cause, resolution) into single agent-ready articles. The structure of your data becomes the structure of the answer.

Other integrations

Notion

Connect Notion as a structured knowledge source.

Airtable

Use Airtable bases as structured knowledge sources.

Zendesk Guide

Sync your Zendesk Guide articles directly into the AI Agent's knowledge.

HelpDocs

Connect HelpDocs as a knowledge source for the agent.