What Cavalry does with HelpDocs
Connect your HelpDocs account to Cavalry to use existing help center content as agent knowledge.
Cavalry can:
- Sync articles from HelpDocs as agent knowledge
- Re-sync to refresh content after updates
Common questions this integration handles
CavalrynowHow do I exchange an item?
CavalrynowWhat's your shipping policy?
CavalrynowCan I change my order after placing it?
CavalrynowHow do I create an account?
Benefits
- Help center content powers AI answers.Articles in HelpDocs flow directly into the agent's knowledge. Customers asking questions get the same answers your help center provides, just in conversational form.
- Single source of truth.Maintain content in HelpDocs, sync to the agent, done. No duplicating articles across systems, no chance of conflicting answers.
Other integrations
HelpCenter.io
Use HelpCenter.io articles as agent knowledge.
Zendesk Guide
Sync your Zendesk Guide articles directly into the AI Agent's knowledge.
Google Sheets
Upload Google Sheets as structured knowledge sources, with multi-language support built in.
Notion
Connect Notion as a structured knowledge source.