What Cavalry does with Yotpo

Connect your Yotpo account to Cavalry to issue store credits as Yotpo loyalty points instead of standard credits. Configure once, and every credit Cavalry issues flows directly into your customer's Yotpo points balance.

Cavalry can:

• Issue store credits as Yotpo points instead of standard credits
• Convert credit amounts to points using your configured ratio
• Integrate with Shopify as a store credit provider

Benefits

• Resolution that fuels loyalty. When Cavalry resolves a customer issue with a credit, that credit lands in their loyalty balance instead of as a generic store credit. The make-good doubles as a retention play, the customer is more likely to come back to spend the points.
• Configurable to your loyalty economics. Set your own points-per-dollar ratio so the credit-to-points conversion matches your existing program. No new economics to learn, no separate accounting.
• One store credit provider, end to end. Cavalry uses Yotpo as the store credit provider in your Shopify integration, so every AI-issued credit flows through Yotpo automatically. No manual reconciliation between systems.

Other integrations

Smile.io

Issue store credits as Smile.io loyalty points and look up customer points in conversation.

Klaviyo

Power Klaviyo emails with Shipped AI tracking metrics for branded, accurate shipping communications.

Shopify

Handle every Shopify order from inquiry to resolution automatically.