What Cavalry does with Stay AI

Connect your Stay AI account to Cavalry to handle every subscription change a customer might request, including the deeper retention plays, discount applications and product additions to existing subscriptions.

Cavalry can:

• Cancel, pause, and reactivate subscriptions
• Change subscription frequency
• Update shipping addresses
• Change next order date
• Send orders immediately
• Skip upcoming orders
• Apply discounts to subscriptions
• Add recurring products to existing subscriptions
• Add one-time products to subscription orders

Benefits

• Beyond the basics.Most subscription AI handles skip, pause, and cancel. Cavalry adds the actions that grow LTV, applying discounts to retain at-risk subscribers, adding complementary products to existing subscriptions, attaching one-time add-ons to upcoming orders.
• Discount-as-deflection, automatically.When a customer wants to cancel for cost reasons, Cavalry can apply an eligible discount on the spot. The save happens in conversation, in seconds, with no escalation to a retention rep.
• Subscription growth in conversation.Customers asking about complementary products can have them added to their next subscription order, or as a recurring add-on, all inside the same chat. AOV grows without a separate upsell sequence.
• Inside Stay AI, with your guardrails.Cavalry uses the intervals and rules you've configured in Stay AI. Every change respects your subscription policies, every addition follows your eligibility logic.

Other integrations

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Ordergroove

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