Connect your Skio account to Cavalry to manage subscription lifecycle events without manual intervention. Skips, swaps, address changes, frequency adjustments, and cancellation deflection, all handled directly in Skio.
Cavalry can:
Cancel, pause, and reactivate subscriptions
Change subscription frequency
Update shipping addresses
Change next order date
Send orders immediately ("Send Now")
Skip upcoming orders
Common questions this integration handles
Cavalrynow
Can you skip my next order?
Cavalrynow
Change my delivery to every 8 weeks instead.
Cavalrynow
I moved, can you update my address?
Cavalrynow
Send my next order now, I ran out.
Benefits
Subscription changes in conversation, not in a portal.Customers ask to skip a shipment, change frequency, or update an address, Cavalry handles it inside Skio in real time. No "log into your account and click here," no friction, no deferred resolution.
Deflection over cancellation.When a customer wants to cancel, Cavalry can offer alternatives that match the actual reason: skip the next order, push the date back, change the frequency. The retention conversation happens automatically, every time, with no script for an agent to forget.
Inside Skio, with your rules intact.Cavalry uses the intervals you've configured in Skio. Every change respects your subscription rules and stays in your system of record.