What Cavalry does with Nosto

Connect Nosto to Cavalry so the AI recommends products using Nosto's personalization instead of plain keyword matching. Shoppers can describe what they want in their own words, like a gift for someone who loves tea, and get merchandised recommendations they can add to cart without leaving the chat. Every recommendation follows the same ranking and merchandising your store already runs on Nosto.

Cavalry can:

• Recommend products using Nosto's personalized ranking, matched to each shopper's brand, category, and relevance signals
• Turn a shopper's plain language request, like "a gift for someone who loves tea," into merchandised product recommendations
• Personalize recommendations to the individual shopper based on their Nosto browsing profile
• Show product cards in chat the customer can add to cart without leaving the conversation
• Surface the most relevant products from your full catalog, ranked by Nosto rather than by keyword match

Benefits

• Recommendations that feel picked for them. Cavalry ranks products with Nosto's personalization, so each shopper sees options matched to what they browse and buy. The chat stops feeling like a search box and starts feeling like someone who knows the catalog.
• Shoppers can just say what they want. A customer can ask for a gift for someone who loves tea and get real, merchandised products back, not an empty keyword result. People who don't know the exact product name still leave with something in the cart.
• From question to cart in one conversation. Every recommendation arrives as a product card the customer can add to cart on the spot. There is no bouncing back to the catalog, which is where a lot of shoppers quietly drop off.
• Chat recommendations stay on strategy. Because discovery runs on Nosto, the products Cavalry surfaces follow the same ranking and merchandising as the rest of your store. Your team keeps one set of rules instead of maintaining a separate one just for chat.
• Product discovery that never dead ends. If personalization is ever briefly unavailable, Cavalry still searches your full catalog and returns products rather than an empty screen. Shoppers always get an answer, so a technical hiccup never costs you a sale.

Other integrations

Klaviyo

Power Klaviyo emails with Shipped AI tracking metrics for branded, accurate shipping communications.

Shopify

Handle every Shopify order from inquiry to resolution automatically.

Yotpo

Issue store credits as Yotpo loyalty points.

BigCommerce

Resolve BigCommerce order issues directly inside the platform.