What Cavalry does with Kustomer Knowledge Base

Connect your Kustomer Knowledge Base to Cavalry to use existing KB content as a knowledge source for the AI Agent.

Cavalry can:

• Sync articles from Kustomer KB as agent knowledge
• Re-sync to refresh content after updates

Benefits

• One source of truth, two surfaces. The articles your team maintains in Kustomer KB power both your help center and your AI agent. Same content, same policies, same voice, consistent regardless of how the customer reaches you.
• No parallel content management. Update Kustomer, refresh the sync, and the agent has the new version. No duplicate entry, no version drift between systems.

Other integrations

Kustomer

AI Agent across multiple channels inside Kustomer.

Zendesk Guide

Sync your Zendesk Guide articles directly into the AI Agent's knowledge.

HelpDocs

Connect HelpDocs as a knowledge source for the agent.

Google Sheets

Upload Google Sheets as structured knowledge sources, with multi-language support built in.