What Cavalry does with Kustomer Knowledge Base
Connect your Kustomer Knowledge Base to Cavalry to use existing KB content as a knowledge source for the AI Agent.
Cavalry can:
- Sync articles from Kustomer KB as agent knowledge
- Re-sync to refresh content after updates
Common questions this integration handles
CavalrynowWhat's your return policy?
CavalrynowHow do I track my order?
CavalrynowDo you ship internationally?
CavalrynowWhat's your warranty policy?
Benefits
- One source of truth, two surfaces.The articles your team maintains in Kustomer KB power both your help center and your AI agent. Same content, same policies, same voice, consistent regardless of how the customer reaches you.
- No parallel content management.Update Kustomer, refresh the sync, and the agent has the new version. No duplicate entry, no version drift between systems.
Other integrations
Kustomer
AI Agent across multiple channels inside Kustomer.
Zendesk Guide
Sync your Zendesk Guide articles directly into the AI Agent's knowledge.
HelpDocs
Connect HelpDocs as a knowledge source for the agent.
Google Sheets
Upload Google Sheets as structured knowledge sources, with multi-language support built in.